Help Centre

What is Strong Authentication?

Strong Authentication is an additional security measure that requires you to enter a unique six-digit authentication code sent to you via SMS.

If you enter an incorrect code, an error message will display requesting that you re-enter the six-digit code. Your account will be locked after three failed attempts and you will have to Contact Us to unlock your account.

You will be required to complete Strong Authentication on login every 30 days and to reset your password if your account is locked.

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Help Centre

What is Strong Authentication?

What is Strong Authentication?

What is Strong Authentication?

What is Strong Authentication?

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